Privacy Policy

Cambridge Tyre & Alignment

Last updated: 25th June 2026

1. Purpose

Cambridge Tyre & Alignment respects your privacy and is committed to handling personal information in accordance with the Privacy Act 2020 and applicable New Zealand privacy law.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, request a quote, make a booking, purchase products or services, or otherwise deal with us.

2. Who We Are

In this Privacy Policy, “we”, “us” and “our” means Cambridge Tyre & Alignment.

Contact details:
Cambridge Tyre & Alignment
6a Anzac Street, Cambridge, New Zealand
(07) 823 1494
hello@camtyres.co.nz
Website: https://www.camtyres.co.nz

3. Personal Information We Collect

We may collect personal information that you provide directly to us, including:

Name
Phone number
Email address
Residential, business or delivery address
Vehicle registration number, make, model and vehicle details
Tyre size, wheel, alignment and service requirements
Booking, quote, invoice and payment information
Communications with us, including enquiries, feedback and complaints
Any other information you choose to provide when contacting us or using our website

We may also collect certain technical information when you use our website, such as:

IP address
Browser type and device information
Website pages visited
Date and time of visits
Referring website or search source
Cookie and analytics information

4. How We Collect Personal Information

We may collect personal information when you:

Submit an enquiry or quote request through our website
Make an online booking
Contact us by phone, email, social media or in person
Purchase tyres, wheels, products or services from us
Provide vehicle details for servicing, tyre fitment, wheel alignment or repairs
Subscribe to marketing communications
Enter a promotion, giveaway or competition
Visit or use our website

We may also receive information from third parties where reasonably necessary, including vehicle owners, fleet managers, insurers, finance providers, suppliers, booking providers, payment providers and referral partners.

5. Why We Use Your Personal Information

We may use your personal information to:

Respond to enquiries and provide quotes
Confirm, manage and complete bookings
Supply tyres, wheels, products and workshop services
Identify your vehicle and assess product or service suitability
Process payments, invoices, refunds and accounts
Order products or arrange delivery
Contact you about your booking, vehicle, products or completed work
Send service reminders, such as tyre rotation, wheel alignment or maintenance reminders
Manage warranties, returns, complaints and customer support
Improve our services, website, products and customer experience
Meet legal, accounting, insurance, fraud prevention and regulatory obligations
Send marketing communications where permitted by law or where you have agreed to receive them

You may opt out of marketing communications at any time by using the unsubscribe link in an email or contacting us directly.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to help it operate properly, remember preferences, understand website traffic and improve user experience.

Cookies are small data files stored on your device. You can usually disable or manage cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

We may use third-party analytics and advertising services, such as Google Analytics, Google Ads, Meta or similar platforms. These providers may collect technical and usage information through cookies or similar technologies in accordance with their own privacy policies.

7. When We Share Personal Information

We may share personal information where reasonably necessary with:

Tyre, wheel and parts suppliers
Delivery and courier providers
Online booking, website hosting and software providers
Payment providers and financial institutions
Accounting, legal, insurance and professional advisers
Warranty providers, manufacturers and distributors
Debt collection agencies where payment is overdue
Government agencies, regulators or law enforcement where required or permitted by law
Other third parties where you have authorised us to do so

We do not sell personal information to third parties.

8. Overseas Disclosure

Some of our service providers, software providers or website platforms may store or process information outside New Zealand.

Where personal information is disclosed overseas, we will take reasonable steps to ensure that the recipient is required to protect the information in a manner consistent with New Zealand privacy law.

9. How We Store and Protect Personal Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

We use reasonable administrative, technical and physical safeguards appropriate to the nature of the information we hold. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We keep personal information only for as long as it is needed for the purposes described in this Privacy Policy, or as required by law, tax, warranty, accounting or record-keeping obligations.

10. Accessing and Correcting Your Information

You may request access to personal information we hold about you and ask us to correct it if you believe it is inaccurate, incomplete or out of date.

To make a request, contact us using the details below. We may need to verify your identity before providing access or making changes.

We will respond to requests in accordance with the Privacy Act 2020.

11. Privacy Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can investigate and respond.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner.

12. Third-Party Websites

Our website may contain links to third-party websites, including suppliers, booking platforms, social media pages or other services.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website and will apply from the date it is posted.

14. Contact Us

For privacy questions, requests or complaints, please contact:

Cambridge Tyre & Alignment
6a Anzac Street, Cambridge, New Zealand
(07) 823 1494
hello@camtyres.co.nz
Website: https://www.camtyres.co.nz